1. What this policy covers
This policy applies to the XENITH plugin and bundled content, the XENITH website and official download pages, support, licensing, business, and refund communications, and purchases handled through authorized checkout or merchant-of-record providers.
2. What information may be collected
- Contact details such as your name and email address.
- Order details such as purchase date, product purchased, country, and order or receipt identifiers.
- Support information such as your messages, crash details, system information, and files you choose to send.
- Website or download information such as IP address, browser type, device type, referral information, and basic log data.
- Payment and billing information processed by an authorized checkout, payment, or merchant-of-record provider.
3. What the XENITH plugin collects
At this time, the XENITH plugin itself is not intended to collect or transmit your audio, presets, graintables, or project data to GVTOR as part of normal use.
4. How information is used
- Deliver purchases, downloads, updates, or product access.
- Provide customer support and troubleshoot issues.
- Process refunds, fraud checks, and customer service requests.
- Improve product stability, compatibility, and documentation.
- Maintain site, account, and transaction security.
- Comply with legal obligations or enforce product terms.
5. Payments and third-party providers
XENITH purchases may be processed by an authorized third-party checkout, payment processor, or merchant-of-record provider. Those providers may collect and process billing, payment, tax, fraud-prevention, and transaction data under their own terms and privacy policies.
6. Support communications
If you contact GVTOR for support, licensing, or refund help, the information you provide may be stored as long as reasonably necessary to respond to your request, maintain support history, prevent abuse, or satisfy legal, tax, or accounting obligations.
7. Cookies, logs, and analytics
The XENITH website or download pages may use standard cookies, server logs, or basic analytics tools for security, delivery, performance measurement, and site improvement.
8. Sharing of information
GVTOR does not sell your personal information. Information may be shared only when reasonably necessary with:
- Payment, checkout, or merchant-of-record providers.
- Hosting, delivery, analytics, or support service providers.
- Professional advisers or contractors working on behalf of GVTOR.
- Legal authorities when required by law or necessary to protect rights, safety, property, or security.
9. Data retention
Information is retained only for as long as reasonably necessary for the purposes described in this policy, including support history, accounting, security, fraud prevention, tax compliance, or legal obligations.
10. Your choices
Subject to applicable law, you may request access to, correction of, or deletion of personal information that GVTOR directly controls. Some information may need to be retained for legal, security, tax, accounting, or fraud prevention reasons.
11. Children
XENITH is not directed to children under 13, and GVTOR does not intentionally collect personal information from children under 13 through the product or official channels.
12. International users
If you access XENITH from outside your home country, your information may be processed in countries where GVTOR or its service providers operate.
13. Changes to this policy
This Privacy Policy may be updated from time to time. The latest version should be posted wherever XENITH is officially sold or distributed.
14. Contact
For privacy, support, or data requests, contact xenithsynth@gmail.com.